Reminder: SamTrans Conducts Online Customer Survey

SamTrans would like to hear from current, former and new riders to assist us in creating the best possible ride experience for passengers. Feedback from the survey will assist SamTrans in identifying short-, mid- and long-term improvements, such as amenities and service.

Riders can go to www.samtrans.com/customerexperience to complete the online survey, which will be open and available to the public until Sunday, March 19, 2017. If you would like to take the survey by phone, or need a translator, please call Customer Service at 1-800-660-4287 (TTY: 650-508-6448), weekdays from 7 a.m. to 7 p.m. and weekends from 8 a.m. to 5 p.m.

Let SamTrans know what you think. The questionnaire should about 10 minutes and at the end of the survey, participants will have the opportunity to be entered in a drawing to win one of five SamTrans Monthly passes.

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About SamTrans: SamTrans operates 79 routes throughout San Mateo County. Funded in part by a half-cent sales tax, the San Mateo County Transit District also provides administrative support for Caltrain and the San Mateo County Transportation Authority. SamTrans has provided bus service to San Mateo County customers since 1976. 

Like us on Facebook at: www.facebook.com/samtrans or and follow us on Twitter @SamTrans_News.

Reminder: SamTrans Seek Volunteers For Its Citizens Advisory Committee

Public members interested in providing input on local transit programs are encouraged to volunteer for the SamTrans Citizens Advisory Committee (CAC).

The 15-member CAC meets monthly and is responsible for offering feedback on the needs of transit users and informing San Mateo County residents of transit programs on the Peninsula. It also acts in an advisory capacity to the SamTrans’ Board of Directors.

The SamTrans CAC has the following openings:

  • One community representatives
  • Two multimodal representatives
  • Three bus riders

Each CAC member receives a free yearly bus pass to use on the SamTrans system. The CAC meets on the last Wednesday of each month at 6:30 p.m. at the San Mateo County Transit District headquarters at 1250 San Carlos Avenue in San Carlos. Interested persons can download the CAC application here or call 650-508-6279 (TTY 650-508-6448).

Applications are due by Friday, March 3. For more information, visit www.samtrans.com/cac. SamTrans vision is to be a mobility leader, providing transportation choices and sustainable future that meets the needs of our diverse communities.

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About SamTrans: SamTrans operates 79 routes throughout San Mateo County. Funded in part by a half-cent sales tax, the San Mateo County Transit District also provides administrative support for Caltrain and the San Mateo County Transportation Authority. SamTrans has provided bus service to San Mateo County customers since 1976. 

Like us on Facebook at: www.facebook.com/samtrans or and follow us on Twitter @SamTrans_News.

Take Transit to the Harvest Festival and Get Discounted Admission

Art & craft enthusiasts can take Caltrain or SamTrans to the 2016 Harvest Festival this week. The festival will be held at the San Mateo County Event Center from 10 a.m. to 6 p.m. on Friday and Saturday, November 11 and 12, and from 10 a.m. to 5 p.m. on Sunday, November 13.

The event center, at 2495 S. Delaware St., is a short walk from the Hayward Park Caltrain Station. Caltrain’s weekday and weekend schedule offers regular service to the station. SamTrans’ Routes ECR and Route 292 have bus stops near the event center.

The Harvest Festival has been held for 44 years in various locations throughout California. This year’s festival in San Mateo will feature over 250 artisans, specializing in clothing, jewelry, specialty foods, toys, holiday decor and more. Patrons can listen to live music and entertainment, enjoy festival foods and visit a hands-on KidZone where kids can decorate gingerbread cookies.

Caltrain passengers can receive a $2 discount for the event by downloading a coupon here.

For schedule and fare information or for help planning your trip, call 1-800-660-4287 (TTY 650-508-6448) or visit www.caltrain.com or www.samtrans.com.

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About Caltrain: Owned and operated by the Peninsula Corridor Joint Powers Board, Caltrain provides commuter rail service from San Francisco to San Jose, with limited commute service to Gilroy. Caltrain has enjoyed more than four years of consecutive monthly ridership increases, surpassing more than 60,000 average weekday riders earlier this year. While the Joint Powers Board assumed operating responsibilities for the service in 1992, the railroad is celebrating 150 years of continuous passenger service in 2014. Planning for the next 150 years of Peninsula rail service, Caltrain is on pace to electrify the corridor, reducing diesel emissions 84 percent by 2040 and adding more service to more stations. 

Like us on Facebook at: www.facebook.com/caltrain and follow us on Twitter @Caltrain

About SamTrans: SamTrans operates 79 routes throughout San Mateo County.  Funded in part by a half-cent sales tax, the San Mateo County Transit District also provides administrative support for Caltrain and the San Mateo County Transportation Authority. SamTrans has provided bus service to San Mateo County customers since 1976. 

Like us on Facebook at: www.facebook.com/samtrans or and follow us on Twitter @SamTrans_News and @GoSamTrans.

Translation assistance is available.

Para traducción llama al 1.800.660.4287; 如需翻譯,請電 1.800.660.4287.

 

 

 

 

 

Bid Farewell to Summer with Concerts in the Park

By Jessica Loi

Though summer is drawing to a close, there’s still time to enjoy the warm weather and exciting seasonal events. Every year, cities throughout the Peninsula launch free concerts for the public to enjoy. Though we’re nearing the middle of August, it’s not too late to partake in the musical fun. Join the cities in celebrating what’s left of the season, and make the trip to the gigs an easy one by taking public transit.

The Summer Concert Series presented by Foster City showcases bands at Leo J. Ryan Park Amphitheater on Fridays through August 19. From 6 p.m. to 8 p.m., audiences can revel in the talent of groups from a diverse set of music tastes. Whether it’s pop rock or funky blues, people from all over the Bay Area are invited to listen to the delightful tunes. Concert attendees can also travel to the park with ease by taking SamTrans. After riding the ECR bus to Hillsdale Boulevard, a three-minute walk to the stop on 31st Street will allow for passengers to take bus Route251 into Foster City. This route contains a stop less than a minute away from Leo J. Ryan Park.

For sweet-sounding entertainment on a weekday, San Mateo’s Central Park Music Series offers concerts on Thursdays. Until August 18, evenings in Central Park will be bursting with summertime fun as artists play genres ranging from swing to party. Spectators are welcome to socialize, spend time with family, and dance to all of their favorite songs. Avoid the stress of traffic congestion by riding the ECR bus to 9th Avenue, only a three-minute walk from the front of Central Park.

The excitement continues through the end of August with a Summer Concert Series in Menlo Park. On Tuesday nights, from Aug. 16 to 30, Kelly Park will radiate with sensational music. Members of the public are encouraged to get comfortable on the lawn, as well as eat from on-site food trucks. Participating local bands each specialize in various styles to ensure that there will be a performance for everyone to enjoy. Take SamTrans to Kelly Park by riding the ECR bus to Quarry Road and Stanford Shopping Center. From there, Route281 will drop off passengers at the Onetta Harris Community Center, directly in front of the park.

Give the season a proper send-off by participating in these fun community programs. For more information about SamTrans routes and fares, call 1-800-660-4287 (TTY 650-508-6448), or visit www.samtrans.com.

 

Week in Transit: Menlo Movie Series, Muni fares, Jazz Summer Fest

By Jessica Loi

Watch a Film Under the Stars: This summer, the city of Menlo Park is hosting its annual movie series in Downtown Menlo Park. This free program offers a variety of family-friendly films throughout August and early September. Menlo Park welcomes the public to enjoy nationally beloved features such as Star Wars: The Force Awakens, Zootopia and The Goonies. Attendees are encouraged to bring chairs, blankets and snacks to share at the showing. However, participants can leave parking troubles at home by taking public transit to Downtown Menlo Park. Both the Caltrain Menlo Park Station and the SamTrans ECR bus have stops near Oak Grove, which is a three-minute walk away from the Menlo Movie Series location at the intersection of Santa Cruz Avenue and Curtis Street.

Muni Fare Changes to Come:  In April, the SFMTA Board of Directors approved fare increases by up to three dollars for monthly Muni passes in the upcoming fiscal year. The new rates will be effective as of September 1, and riders who use Clipper Card autoload to purchase monthly passes will be able to view these charges around mid-August. Muni explained the fare increases as an attempt to balance inflation and keep the system working as safe and efficient as possible. The cost increases are determined by the Automatic Fare Indexing Policy, which calculates Muni prices based on inflation and the cost of operation.

Feel the Rhythm with San Jose Jazz: This weekend, one of the Bay Area’s largest music festivals returns for their 26th year of fun. From August 12-14, Jazz Summer Fest 16 will take over Downtown San Jose to bring people delicious food, music-themed film screenings, and more. With 12 stages and more than 120 performances, Summer Fest 2016 is guaranteed to never have a dull moment. The program includes artists from genres such as blues, Latin, R&B, salsa, funk, world, and most importantly, jazz! Tickets are required and all 12 performance venues are within walking distance of one another around the centerpiece stage at Plaza de César Chavez Park. To ditch the traffic stress, festivalgoers can ride Caltrain to the Diridon Station and take VTA light rail to any downtown station.