MTC and Transit Agencies Seek Public Comment on Next Generation Clipper

By Dan Lieberman, @LiebermanTweets

The Metropolitan Transportation Commission (MTC), manager of the regional fare system Clipper, is gathering public input for the next generation of the Clipper system (C2).

Through April 3, 2017, customers can review the requirements issued for industry review and provide their feedback. Beginning in mid-April, customers will have another opportunity to provide additional input by participating in an online survey that will be available at www.futureofclipper.com.

Thousands of SamTrans and Caltrain riders use Clipper as their transit fare payment system, as do 18 other transit agencies around the Bay Area. There are nearly 2 million active Clipper cards in circulation, and they’re used for 800,000 trips on any given weekday. Clipper has been in operation for 10 years.

C2 is designed to support a modern, seamless transit experience built on an intuitive and efficient payment system and a flexible platform that can respond to new developments and market demands.

MTC has released a draft request for proposals (RFP) for a system integrator, which would be responsible for the collection and processing of fares, customer service tools and account management. MTC is soliciting comments from both the payments industry and the public; all Bay Area residents are encouraged to visit www.futureofclipper.com to read the request and submit comments to feedback@futureofclipper.com, call 415.778.6680 or write to write to MTC-Clipper Feedback, Bay Area Metro Center, 375 Beale St., San Francisco, CA 94105.

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